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Just left us a star review
Unfortunately, I have to edit my review and remove my 5 stars. I had a room painted this past winter. 5 star service AT THAT TIME from the estimate and the work that was completed in a clean and timely manner. Fast forward to the last month and the extreme lack of customer service and concern. I called in June to schedule the second half of my proposal. This paint job was for a different room in the house. Ricky took my name and scheduled a date for this room to be done (7/13/26). I called 7/8/26 to confirm my date and see if they could do an estimate for another room while they were there. He told me word for word "we will be there, we won't forget about you" even though at that time he didn't confirm my name or address again. Today, at my scheduled date, they didn't show up. I called Ricky at 11am to see what was going on as I was at work and was paying someone to be at my house all day while they painted. He literally answered and said he was waiting for my call because I was on his board to do today but he didn't have my number to reach out to me (although they would've had all my info from the previous job). He never apologized just kept saying "this day blew up" and "I fell through the cracks". He had excuse after excuse. I understand a business being busy but I didn't expect or ask to be squeezed or worked in asap. He offered me this 7/13 date when we spoke in June. Would highly recommend not wasting your time with this company. Original review: I appreciated the timeliness of getting scheduled for a free estimate! Aiden and Dakota were kind and respectful at my house while painting! Good experience all around.
Awesome company came in my home in Rocky River paint the cabinets and the kitchen walls. Julius did a great job. He was here for about four days. They worked hard all day. Didn’t take many breaks. Communication was great. I will be using them again.
TruCoat did an amazing job painting our condo. It truly looks brand new. Sean and his crew did an incredible job!
Rick Jr. and his crew did an amazing job with the exterior of our home. They pressure washed the entire home and shed, repaired all needed wood surfaces, replaced any damaged wood, and painted all surfaces. They were professional, on time, and very efficient! Rick was aware of an upcoming event that we are hosting and was sure to have all work done before the deadline that we had discussed.
You guys did a great job on the cabinets of my home in Westlake It looks like I just bought him. Julius did a great job. Communication was the best Looking forward to having these guys back
The Trucoat team was very professional and made my pavilion look brand new. Big shout out to Joe for completing the job during the hottest week of the year.
