Privacy Policy

Privacy Policy

Last updated: March 08, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Trucoat Painting Plus LLC, 220 Fairfield Rd, Avon Lake, OH 44012.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Ohio, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Trucoat Painting Plus, accessible from https://trucoatpaintingplus.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Avenell Ciupaska
Avenell Ciupaska

Just left us a 5 star review

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Avenell Ciupaska
November 3, 2025

Very reliable company would definitely recommend showed up on time every time they left no mess best quote I got thanks trucoat.

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Stephanie Mangan
November 3, 2025

TruCoat did an amazing job with their services. Everyone was very professional and paid attention to detail. The price was also very reasonable. My walls are beautiful and I will definitely use them again in the future.

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Hannah Nicole
November 3, 2025

The paint job Trucoat Painting Plus did for me was absolutely perfect. Very friendly crew, job was done in a timely manner and with great attention to detail. Would highly recommend.

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Mosi Gabe
November 1, 2025

We hired Truecoat Painting Plus to paint a big project for us at our home in Westlake they painted a great room and a foyer walls ceilings and trim and they did our kitchen cabinets and one vanity the whole project went extremely smooth my husband's extremely picky and I passed him thank you Ricky and Brandon

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JODI COMMERFORD
October 30, 2025

Did an excellent job on my cabinets. Crew are very clean and professional.

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Sierra Sharkey
October 29, 2025

Super clean lines, great job cleaning up after, staff was very knowledgeable about the project!

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Nancy
October 28, 2025

Thank you to Ricky & his entire crew. We are so very pleased with our exterior painting. Ricky worked closely with us to meet our time schedule restraints when we ran into weather issues. Once the weather cleared, we had a full crew on-site and working together efficiently & effectively. Every step of the process from prepping the house to the final walk through was professional and approached with great care & detail.

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Cassandra Bailey
October 28, 2025

Great interior painting!!! Fast friendly and efficient!!!

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Darlene Samples
October 28, 2025
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Dominic Witter
October 28, 2025
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Xavier Pack
October 28, 2025

When I called n they came they did a great job definitely recommend them for sure💯💯

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Trapscari Capone
October 28, 2025

Amazing job on interior and cabinets these guys are great

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Ray Bryant
October 28, 2025

Great work great prices!!! #interiorpainting

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Harold
October 28, 2025

Showed up on time did a great job thanks trucoat

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George Ciupaska
October 27, 2025

Called around Ricky gave me the best price sent some guys out they did a great job on repainting the whole inside of my home

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zuzie Ciupaska
October 27, 2025

Great price Thanks to trucoat my kitchen looks so much better thanks guys

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layla wyatt
October 26, 2025

They did such a good job painting they have good prices they work hard and get the job done. If I ever need anything painted again I will definitely be coming back to you. If you haven’t already go check them out.

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Yamilett Merced
October 26, 2025

Painted my cabinets did really well! will call back again.

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Robin Sharkey
October 25, 2025

Great pricing even better work.

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J D
October 25, 2025

Ricky and his team are the best!!

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Patrick Harrett
October 25, 2025

Professional courteous and all around amazing

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Cam Dale
October 24, 2025

Great company would definitely recommend there work it’s was done in a timely manner

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Out south Scoob
October 24, 2025

Great work and efficient

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Jay Bennett
October 24, 2025

Would highly recommend them did a excellent job painting my interior cabinets doors and my spare room nopaints spills

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Antonio Rodriguez
October 23, 2025

The finished product was outstanding keep up the great work you guys!

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Lonzell Cash
October 23, 2025

Great prices great customer service great team!

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Camren Wilson
October 23, 2025

Great work great crew highly recommend this company for your needs

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Abby Bryant
October 22, 2025

I was very impressed with the team at Trucoat. The final product turned out great! Would definitely recommend and would use them again.

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Jayyytheman The mann
October 22, 2025

Wouldn't go anywhere else

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Jimmy Butcher
October 22, 2025

Love the work would highly recommend.

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David Flesch
October 22, 2025

Did a great job with my interior painting came out perfect

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Nick Thomson
October 21, 2025
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John Adams
October 21, 2025

Great work on cabinets an interior painting.

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Kaya
October 21, 2025

Did what they had to do and did a great job amazing work

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Monique Sharkey
October 19, 2025

Had my home painted recently and It looks amazing. The crew did a fantastic job, very professional and timely. Will definitely use trucoat painting plus again in the future

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Lynda Reynolds
October 15, 2025

I've had many paint jobs done in the past by MANY different companies, but never by such a professional crew these guys were above and beyond the guy named Rick was so polite, he paid close attention to detail and had such patience with all of my questions... when the job was done you didn't even know they were there other than the beautiful walls there was absolutely no mess!!! I highly recommend this company and I especially recommend this crew keep up the good job

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Michael Smith
October 15, 2025

My wife, Julie is incredibly happy with the job Ricky and his crew did in our living room. Sean was a pleasure to talk with. Remember guys, a happy wife is a happy life.

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Steven
October 14, 2025

Ricky and his crew did some cabinets for my parents recently and they came out phenomenal. Thank you Trucoat!

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Scott Scyoc
October 13, 2025

They are awesome do great work and are very friendly on time every day

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Kelli Ilcisko
October 11, 2025

From start to finish, the team demonstrated exceptional professionalism and friendliness, making the entire process enjoyable. I’m extremely satisfied with the final results, which exceeded my expectations. Additionally, their pricing was very reasonable, and they completed the job in a timely manner. I highly recommend their services to anyone seeking quality painting work.

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Stephanie Hennes
October 11, 2025

Great bunch of guys do great. Work was very happy with the job.

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Laila Kopin
October 8, 2025
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Beanie guy Biggest fan
October 7, 2025

Ricky did great he painted the outside of my house he was fast and smooth I would recommend Ricky and his crew

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Tyler Wisniewski
October 7, 2025

Rick and his crew are very efficient and talented. They paint really fast. I would totally recommend this business.

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john boy
October 2, 2025

great work the paint in my basement looks great thank you

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mace musa
October 2, 2025

good quality work and a good experience choosing this company!

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Daniel Caudill
September 29, 2025
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mason marusa
September 23, 2025

amazing work ! loved the details and the finish they put on my cabinets and it’s a beautiful smooth color

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makayla hastingw
September 20, 2025

great work 10/10 definitely recommend!!

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rik williams
September 19, 2025

Me and my wife hired true coat painting to paint the cabinets in our home and shaker these guys did a phenomenal job. I’ll scream it from the highest mountain. Thank you again Ricky and the team.